At WSendy, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our cloud-based WhatsApp marketing platform.
Information Collection:
When you sign up for WSendy, we collect certain personal information, including your name, email address, and contact number. Additionally, our platform allows you to connect multiple WhatsApp accounts and manage multiple phone numbers category-wise, which may involve providing additional phone numbers and associated data.
Use of Information:
We use the information we collect to provide you with the services offered by WSendy. This includes enabling you to send single messages, bulk messages, messages in groups, and scheduled campaigns. We may also use the information to manage templates, utilize action buttons for WhatsApp communication, set up auto-reply chatbots, and maintain message logs for your convenience.
Data Security:
We take the security of your information seriously. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. Our platform utilizes encryption and follows industry best practices to safeguard your information.
Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to delete your account and associated data, you can do so through the account settings or by contacting our support team.
Data Sharing:
We do not sell, rent, or lease your personal information to third parties. However, we may share certain information with trusted service providers who assist us in operating our platform or conducting our business. These service providers are contractually bound to maintain the confidentiality and security of your information.
Data Scraper:
As part of our platform, we offer a data scraper feature that allows you to extract data from search engines or social media channels such as Facebook and Instagram. Please note that you are solely responsible for complying with the terms of service and privacy policies of the respective platforms from which you extract data using our technology.
Updates to Privacy Policy:
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review the Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us:
If you have any questions or concerns about our Privacy Policy or the security of your personal information, please contact us at contact@wsendycom By using WSendy’s services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
